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學生對 加州大学尔湾分校 提供的 谈判的艺术 的評價和反饋

2,851 個評分


The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...




This course helped me to think more thoroughly about the elements of successful negotiation. I intend to incorporate ideas from this course into my practice of negotiation on the job going forward.



This is such a perfect course for negotiations generally in business as well in every other aspect of life .It teaches of so many key things in life including listening skills amongst others


326 - 谈判的艺术 的 350 個評論(共 470 個)

創建者 Maria P


The course is quite interesting, mainly including basics to the art of negotiation. However, it would be more useful if the lectures and quizzes covered not only theoretical topics but also practical ones.

創建者 Yinghong C


I am impressed about how one course can do for me to know so much. I would like to get on deeper course on this now. Thanks a lot for fascinating talk.

One small suggestion is to have more real cases.

創建者 vg u


Best short and brief video as well as presentations.

It helped me lot to learn new styles and approches towards "negotiations" which is part of daily life these days.

Thanks to the team and Coursera.

創建者 Steffen E


succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.

創建者 David T B R


Excellent course with great insights about the often tense and difficult world of negotiations. Only thing I think that could have made this course better would be to have some case studies.

創建者 Debbie D


This course made the material easy to find. The only issue is being able to take the quiz 8 hours after you failed it. I think that is a bit excessive but other than that I enjoyed it.

創建者 Mohamed A


good lecture for beginner but slides can be more present during the lecture to support the professor. Most of the time the background is white and it is easy to get distracted then.

創建者 Pelit M


Good points to consider. I was happy this wasn't focused on general coaching in the lines of "go get them", but rather on practical action items such as preparing data

創建者 Vu L


Great course! Summarized the experiences I had on actual negotiation. Also provided good tips, hint and resources for further study to improve my negotiation skills.

創建者 Joshua A


thoroughly enjoyed course on Negotiations.........I recommend the course for anyone seeking to bolster his or her knowledge in the art of negotiations........

創建者 marina


I learned a lot from this course. More on the technical part and the right terms to use. Thank you for making learning easier during this pandemic times

創建者 rohit m


The faculty is good and explained each module in detail. I'll suggest if we can have more case studies on negotiation and we may case study to solve

創建者 Octavian C


Totally worth taking this course if you intend to improve your negotiation skills from simply haggling and bargaining to true win-win agreements.

創建者 Ong H B


Wonderful introduction to a framework on negotiation. Would have given 5 stars if the distracting 'NGs' were edited out in the last video.

創建者 Mahdi F R


I've learned lots of new things about negotiation, but it's made me less satisfied when I realized that Instructor read from the screen

創建者 郑文哲


negotiation is a key part in my work so the insights and skills are urgently needed for this. This course is very logical and useful.

創建者 LEON G P


Muy buen curso en función a la temática. Sin embargo, es necesario empatar las evaluaciones con el contenido revisado por semana.

創建者 Shmayah


Good course for quick understaniding of the basics for negotiation. also helpfull to go over before upcoming negotiation.

創建者 Hugo L M


Just great and with such a perfect length. There is no doubt those pieces of knowledge will be useful in my near future!

創建者 suman p


Frameworks quite helpful to take the decisions , It would be more effective if case studies were allotted to each module

創建者 Faizan A


The course was informational and very helpful overall. But it could be more easy to understand if animations are used.

創建者 Deleted A


Very elaborated and interesting. However some of the tests ended up being discussed in the week after.

創建者 JOSE A H T


Es un curso muy interesante, sin embargo, al ser de otro idioma, me tomó más tiempo del que esperaba.

創建者 Latoyaa N R


Great course. I had a bit of challenge understanding BATNA so I am glad I took this course.

創建者 Luca F


It is very clear to follow but it doesen't have a lot of example to help understand better