返回到 Virtual Agent Development in Dialogflow CX for Citizen Devs
學生對 Google 云端平台 提供的 Virtual Agent Development in Dialogflow CX for Citizen Devs 的評價和反饋
19 個評分
課程概述
Welcome to "CCAI Virtual Agent Development in Dialogflow CX for Citizen Developers", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
This is an intermediate course, intended for learners with the following types of roles:
• Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
• Citizen developers: Creates new business applications for consumption by others using high level development and runtime environments.
• Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Prerequisite: Before taking this course, learners should have completed the "CCAI Conversational Design Fundamentals" course.
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MM
2022年2月1日
Really excellent, instructions were clear and there were zero bugs. I feel like I've actually learned the skills I need, and am getting more comfortable with DFCX
HF
2022年4月11日
Very well-scaled and self-contained course, very good value for money.
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1 - Virtual Agent Development in Dialogflow CX for Citizen Devs 的 5 個評論（共 5 個）
創建者 Mona M
•2022年2月1日
創建者 Helio P F
•2022年4月12日
創建者 Imad N
•2021年10月7日
創建者 Noah B
•2022年2月13日
創建者 Asa M
•2022年6月29日
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