Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
- 5 stars65.75%
- 4 stars22.95%
- 3 stars5.64%
- 2 stars2.33%
- 1 star3.30%
Resources and Materials were too good. A case study is very appropriate.
This is a very practical course, I especially loved the interviews with seasoned professionals from various fields.
Excellent course, well presented and thought provoking. Instructor excellent and presentors from business add to the strength of this course.
Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.