本課程是 Negotiation, Mediation and Conflict Resolution 專項課程專項課程的一部分

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1,325 個評分

Aurélien Colson

50,805 人已註冊

提供方

Negotiation, Mediation and Conflict Resolution 專項課程ESSEC商学院

課程信息

50,016 次近期查看

This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
In an interactive manner, this course will help you, among other topics: get prepared for any negotiation; avoid traps; know how to prompt value-creating partnerships; structure an effective negotiation sequence; bargain in an efficient and respectful manner; overcome deadlocks; and much more!

Indeed, negotiation is not simply about deciding who gets what now – it is first and foremost about creating productive, fair, and therefore long-term partnerships. This course guides you through innovative and proven approaches – “win-win…but not at any price”.

Together with its specialization, this course will lead you towards high impact and sustainable negotiations at all levels, whether finding solutions to people management issues, sealing a deal on a sales package, or entering into high-level strategic or political negotiations involving multi-party stakeholders.

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完成後獲得證書

100% 在線

立即開始，按照自己的計劃學習。

第 1 門課程（共 4 門）

Negotiation, Mediation and Conflict Resolution 專項課程

初級

完成時間大約為8 小時

英語（English）

對員工進行熱門技能培訓能否為您的公司帶來益處？

體驗 Coursera 企業版

可靈活調整截止日期

根據您的日程表重置截止日期。

可分享的證書

完成後獲得證書

100% 在線

立即開始，按照自己的計劃學習。

第 1 門課程（共 4 門）

Negotiation, Mediation and Conflict Resolution 專項課程

初級

完成時間大約為8 小時

英語（English）

對員工進行熱門技能培訓能否為您的公司帶來益處？

體驗 Coursera 企業版

授課教師

授課教師評分

4.82/5 （358 個評分）

Aurélien Colson

Professor, ESSEC Business School - Director, IRENE Paris, Singapore & Brussels

Political Science

97,087 個學生

6 門課程

提供方

ESSEC商学院

For over a century, ESSEC has been developing a state-of-the-art educational program that gives the individual pride of place in its learning model, promoting the values of freedom, openness, innovation and responsibility. Preparing future managers to reconcile personal interests with collective responsibility, giving consideration to the common good in their decision-making, and weighing economic challenges against the social costs are some of the objectives ESSEC has set for itself. Its ultimate goal? To create a global world that has meaning for us all.

了解頂級公司的員工如何掌握熱門技能

了解關於 Coursera for Business 的更多信息

授課大綱 - 您將從這門課程中學到什麼

內容評分94%（4,511 個評分）

週

週 1

完成時間為 1 小時

Negotiation strategy

In this module you'll have an overview of negotiation strategy. You will be able to understand why negotiation is so important. It introduces the three dimensions of any negotiation: People, Problem, and Process. You will explore two fundamental tools of the negotiator: active listening, and effective speaking. Last, you will become acquainted with a list of counterproductive assumptions about negotiation.

完成時間為 1 小時

6 個視頻（總計 35 分鐘）

週

週 2

完成時間為 2 小時

Negotiation preparation

完成時間為 2 小時

6 個視頻（總計 34 分鐘）

週

週 3

完成時間為 2 小時

Value creation & Value claiming

This module gathers several learning goals. It will help you analyse the typical factors of failure or deadlock in negotiation, and develop proper responses. It will help you negotiate on behalf of others: getting the right instructions and respecting your negotiation mandate. You will also learn about techniques to create value through negotiation. Last but not least, this module will introduce you to the most typical bargaining techniques - and how to counter them!

完成時間為 2 小時

6 個視頻（總計 38 分鐘）

完成時間為 2 小時

Peer assessment : Negotiation Preparation & Value Creation: Lesson Choices

完成時間為 2 小時

週

週 4

完成時間為 1 小時

Negotiation process

完成時間為 1 小時

6 個視頻（總計 27 分鐘）

6 個視頻

How to build the right negotiation sequence ?4分鐘

Doing first things first for effective negotiation - Part 15分鐘

Doing first things first for effective negotiation - Part 23分鐘

Doing first things first for effective negotiation - Part 33分鐘

Doing first things first for effective negotiation - Part 44分鐘

Reaching the end : And how about the power balance ?4分鐘

2 個練習

Practice Quiz - Final30分鐘

Graded Quiz - MOOC final30分鐘

審閱

4.7

389 條評論

5 stars
79.16%
4 stars
16.22%
3 stars
2.79%
2 stars
0.83%
1 star
0.98%

來自NEGOTIATION FUNDAMENTALS的熱門評論

由 VR 提供2018年8月19日

It gave an insight into how negotiation is everywhere!!! Getting to know the 10 preparation points of negotiation was really a eye opener. Thoroughly enjoy this course..

由 PC 提供2020年7月2日

Very highly stimulating and rewarding. The simple and affable style of Mr. Aurilien Colson makes the whole experience very interesting. Strongly recommended.

由 TB 提供2020年6月18日

I liked the course. Basic level. The material was well organized and presented in short lessons. Easy to follow. Nice content and a really enjoyable/interesting homework.

由 A 提供2020年8月20日

The course was good, informative, but the area of development can be the quizzes and the peer assignments as they were not up to the mark. Overall, a good learning experience.

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關於 Negotiation, Mediation and Conflict Resolution 專項課程

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.

You will learn the negotiation fundamental skills and tools thanks to the first Course. With the second course you we will enable you to develop better cross-cultural anticipation and flexibility when you face a negotiation - both key skills in an international environment. With the third course you will be able to choose and lead a mediation process. You’ll gain a deeper understanding of workplace and international conflict resolution. At the end of this specialization a capstone project will be the opportunity to apply your new knowledge and skills with practical cases.

Negotiation, Mediation and Conflict Resolution

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