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Back to The Manager's Toolkit: A Practical Guide to Managing People at Work

Learner Reviews & Feedback for The Manager's Toolkit: A Practical Guide to Managing People at Work by University of London

4.7
stars
3,693 ratings

About the Course

The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life. At the end of the course we hope you will be better equipped to choose a suitable employee, to motivate and appraise your team, to manage conflict in the work place and to lead and make decision on a day to day basis....

Top reviews

PP

Aug 15, 2020

Excellent! The contents are great for any manager that want to make a significant job within any organization. Clear and key concepts for everyday activities. I enjoyed every single lesson. Thank you!

JG

Apr 16, 2022

I enjoyed this course. I learned a lot from it. Although I am familiar with some of the topics, it expanded my knowledge further, and would definitely help me become a more effective manager at work.

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76 - 100 of 1,111 Reviews for The Manager's Toolkit: A Practical Guide to Managing People at Work

By Umme S

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Aug 12, 2020

This course is beneficial for all, in terms of, skills acquired or rather learned and practiced. Some of the skills that I learned are role management, conflict resolution and management and leadership qualities that requires one to be more efficient and better among others.

By Asad E

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Mar 16, 2024

Completed the "A Practical Guide to Managing People at Work" course on Coursera recently. It's fantastic! Clear explanations, engaging lectures, and hands-on assignments. Professor Dr Chris Dewberry, is amazing! Highly recommend it to anyone interested in machine learning.

By Emily K

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Jul 13, 2023

Very informative while also being very easy to incorporate into your work/life schedule. Offered the opportunity to learn a great deal about best practices for management in a short timeframe. I will be sharing the course information with others with in my organization!

By Shilpy B

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Aug 30, 2022

I learnt how to understand the workforce and solve the problems that might crop up at workplace. I got to know the impact of different factors such as pay, motivation, conflicts, etc. on the work performance. Overall, this course is going to benefit me in the long run.

By Roberto A G R

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Apr 1, 2020

un curso bastante completo que introduce distintos métodos logísticos para la comprensión de una buena administración y encaminar las relaciones empleado/empleador de una manera efectiva, así como los métodos de como entrevistar y que observar y evaluar de cada uno.

By Mahir A

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Apr 24, 2020

The course is really well structured and the materials are easily understandable. This course can come in handy for any manager or future manager to get a detailed insight into the managerial activities of an organization. I really enjoyed learning this course.

By Julius . I

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Mar 22, 2021

Aside being a very concise course, it is one that will definitely get someone ready for a managerial position/career, as it gives one on the job situations that can help one settle into management and function properly,as one deal with people in management.

By Naomi G

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Jul 17, 2020

I was very happy with what I learned in this course. I thought the conflict management section was not as useful as the rest of the course as it did not give specific examples of what a manager should do (as the vignettes in other parts of the course did).

By David O

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May 25, 2020

The course is very informative and practical. It was wonderfully delivered and the knowledge and skills acquired from here will go a long way in shaping my managerial career or any any career roles that I will delve into.

Thank you Team London University!

By Slavisa D

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Jan 24, 2020

Nice course, every aspect is at a glance. The handout is well prepared also. I would recommend this course which outlines: "Interviews, Leadership and Decision Making, Performance Management, Motivation, Pay as a motivator and Managing conflict at work".

By Carra C L

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May 12, 2020

Very informative. Really impressed with the content. The power point presentation made it easier. Lectures are wonderful. Role play, a plus! Exams are thorough and submitted answers are hidden so you can't cheat!! I plan on taking a few more courses.

By Eddie D

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Feb 10, 2021

With little knowledge of management at the beginning of this course, I can boost that I have acquired and benefitted a lot after taking this course. I encourage everyone in the field of management to take this course to upgrade their skills. Thank you

By Ushatikova O G

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Mar 31, 2020

Thank You for the course "The Manager's Toolkit: A Practical Guide to Managing People at Work ". It was interesting, useful, easy to understand and remember all new information. Short videos and presentations were greatly design and helpful. Thank You!

By Lev N

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May 6, 2018

Some materials for individual readings are difficult to find, costly and take a lot of time. But overall course gives clear basic understanding of managerial problems. I've rethought my previous habits and looking forward to get more courses from you.

By Elvie P

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Feb 10, 2022

I have learned a lot in this subject. This will be very useful when I again get back to work. The topics are very simple, concise and understandable. The lecturers are seasoned personalities and very knowledgeable in their own field. Congratulations.

By Adeiga A A

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Jun 27, 2023

It really affords a great honor to be given this privilege, and the course exposed to me the skill on Management Functions, Expected Utility Theory, Performance Management, Appraisal Assessment, Conflict Management and Compensations and Motivations.

By Belinda N

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Apr 25, 2022

As a manager one can never say that one knows everything. I have learned so much through this course and am very excited to start implementing it in the work environment. Thank you for sharing this knowledge through a free course. You are the best!

By Ozono L

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May 30, 2018

This course call my attention at first but once I've completed the 3rd week I decided to buy the certificate because it´s such an excellent course that I felt the need both to support the creators and to have the authenticity of the training with me

By Maureen S

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Mar 7, 2018

Brilliant course, very useful for today's workplace environment.

I highly recommend this course to all People Managers and executive leadership. I have personally learned a lot and will apply this knowledge in pursuit of becoming a better manager.

By Annette D

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Jul 24, 2020

I really enjoyed this course. At 59 years old, I mainly did it to see if I could. A grade of 94% was fantastic for me and has given me the confidence to push forward with new beginnings.

Thank you Coursera and Birkbeck University of London.

By Asya H

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May 28, 2021

I can's stress enough how useful and sophisticated this course is! The lecturers are wonderful and the short videos with role-plays following the lecture foster the information acquired. So do the short quizzes in between! HIGHLY RECOMMEND!

By Theophilus O

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Apr 29, 2020

This indeed is a practical guide to managing people at work. I like the manner of presentation for this course, where there are videos from instructors and notes to read which really helps in the understanding of the course. I am upgraded.

By Basavaraj

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Apr 19, 2020

This great opportunity to me learning about People Management crose, it is very helpful to me for candidate hiring, selecting, appraisal, Management, people management ext, thankful to all professors of giving this opportunity to me.

By Vanlalnunpuii

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Jun 17, 2020

This course is one of the best courses I've taken on this platform. The short skits in the middle were entertaining as well as informative. All the instructors have done a good job on the materials and the videos. Thank you all.

By Muhammed K

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Feb 21, 2023

It has improved my wealth of knowledge bank,I feel humbled and happy about the delivery in this course. I believe it has added alot to my career development. Thanks Coursera and the University of London for this opportunity.