This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating essential job-seeking materials such as a resume and a portfolio, as well as auxiliary tools like a cover letter and an elevator pitch. You will learn how to find and assess prospective job positions, apply to them, and lay the groundwork for interviewing. You will also get inside tips and steps you can use to perform professionally and effectively at interviews. Let seasoned professionals share their experiences to help you get ahead of the competition.
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Tech Support Career Guide and Interview Preparation
IBM Skills Network課程信息
2,542 次近期查看
可靈活調整截止日期
根據您的日程表重置截止日期。
100% 在線
立即開始,按照自己的計劃學習。
完成時間大約為8 小時
英語(English)
對員工進行熱門技能培訓能否為您的公司帶來益處?
體驗 Coursera 企業版您將學到的內容有
Summarize the basic functions and tasks of the technical support specialist role.
Describe some career paths for technical support and the job prospects for the field.
Review technical support fundamentals and refresh essential skills.
Discover what to expect from a technical interview so you can come prepared.
可靈活調整截止日期
根據您的日程表重置截止日期。
100% 在線
立即開始,按照自己的計劃學習。
完成時間大約為8 小時
英語(English)
對員工進行熱門技能培訓能否為您的公司帶來益處?
體驗 Coursera 企業版授課大綱 - 您將從這門課程中學到什麼
完成時間為 4 小時
Building a Foundation
完成時間為 4 小時
5 個視頻 (總計 35 分鐘), 1 個閱讀材料, 2 個測驗
完成時間為 3 小時
Applying and Preparing to Interview
完成時間為 3 小時
7 個視頻 (總計 47 分鐘)
完成時間為 2 小時
Interviewing
完成時間為 2 小時
3 個視頻 (總計 14 分鐘), 4 個閱讀材料, 2 個測驗
常見問題
When will I have access to the lectures and assignments?
還有其他問題嗎?請訪問 學生幫助中心。