[MUSIC] Hello again, learners. In this portion of our third course of our specialization, How to Start a Business, we looked to complete our development of your business concept statement or description. Specifically, at the end of this particular lesson you will be able to define a value proposition and distinguish it from the other parts of the business concept statement. As you recall, a business concept statement has four parts. The unique value proposition will bring us three-fourths of the way home. A unique value proposition expresses the key cluster of benefits, the product a service promises to deliver to customers that match competitors and hopefully exceed those benefits offered by competitors. And here, this part is important. The benefits are on those criteria which matter most to customers. The key difference between a value proposition and a product statement is that the product statement describes product features or attributes. A value proposition describes the benefits or values received. One of the ways you can make this distinction between a product feature and a product benefit is whether the term is grammatically correct as a possession of the product or grammatically correct as a possession of the person. In this example, for instance, we might say that a car has disc brakes, or a car is safe. Having disc brakes, being safe are adjectives or characteristics we can attribute to the car. Now, having a car with disc brakes, having a car that's safe, as a father with two, at one point in my life, having two young daughters driving the family vehicles, having a safe car with disc brakes gave me peace of mind. So peace of mind would be a product benefit, that's what I get out of those attributes of safety and disc brakes. Here's another example. This would be a product description of a T-shirt. It's made up of 85% silk, has short sleeves, okay, and also has been treated with chemicals that provides it with UV protection. All of these would be product features or product attributes. On the other hand, here we have a statement that is a value proposition for that T-shirt. As a result of those product features, the person wearing this T-shirt looks hot. The person wearing this T-shirt has the health of their skin protected. Looking hot, being healthy, these are all product benefits. These are things that the customer gets. So in a sense, the shirt isn't healthy. Because the shirt has UV protection, the persons, at least their skin, remains healthy. So it's important to make the distinction between features and attributes versus values and benefits. The value proposition does not attempt to list all of the product benefits or values, but only a select few, where the business has significant competitive advantage over other products in the markets. These are going to be the values of benefits that should be contained or at least are going to be considered to be contained in the value proposition statement. Even though the company may have some competitive advantage in certain areas, it's important that those areas also be the ones that are critically important to the consumer. So the value proposition is going to identify those one or two values of benefits, that the firm has some unique competitive advantage in an area that is particularly important to the customer. So as we summarize this lesson, you now know that a value proposition is a statement of those key cluster of benefits the product, or service, promises to deliver to customers that out match those of competitors on those factors extremely important to the customer. To simplify this, the value proposition is your most compelling argument as to why someone should buy your product. In addition, you could also now distinguish between product features and attributes, and product values and benefits, thus distinguishing between a product statement and a value proposition. [MUSIC]