Insiders' Viewpoints – Remote Support

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您將學習的技能

Information Technology, Customer Service, Ticketing Systems, Service Level Agreements, Technical Support

審閱

4.8(241 個評分)

  • 5 stars
    82.15%
  • 4 stars
    16.18%
  • 3 stars
    0.82%
  • 2 stars
    0.41%
  • 1 star
    0.41%

MC

2022年10月22日

I thoroughly enjoyed taking this Introduction To Technical Support course! The Hands On Projects were extremely simple to follow along with. Would definitely recommend.

SV

2022年8月5日

The lessons were straight forward, and simple to understand. This course is making it possible to learn the fundementals of IT Support in a fast and reasonable pace.

從本節課中

Support Tools, Support Tiers, and Service-Level Agreements

教學方

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    Rav Ahuja

    Global Program Director

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    Amy Norton

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