Course Introduction 

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Networking Setup, Software Configuration, Technical Support, Troubleshooting, Helpdesk Ticketing Systems

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4.9(40 個評分)

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MK

2022年8月26日

This major has helped me develop my professional skills as an IT support specialist. Thank you Coursera, thank you IBM

CK

2022年12月22日

Much informative, enlightening and just great content!

從本節課中

Hardware and Operating Systems 

In this module, you will demonstrate knowledge of hardware and operating systems in the context of providing technical support.

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