Create a User Journey Map in Miro
By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
User Experience Design (UXD)
User Centered Design (UCD)
由 KS 提供2022年1月31日
I really liked my mentor's way of explaining things.
由 MB 提供2021年8月10日
Very practical and with clear explanations on user journeys and user flows.
由 RR 提供2021年9月16日
Project phase she needs to spend more times on the last steps on creating then talking..