Create Customer Support Data with Google Sheets
By the end of this project, you will create a Google Sheet that transforms a business’s raw customer support data into a useful data set that provides the business with an overview of past support requirements. You will be able to determine which areas of the business are exceeding standards and which departments are performing below standard. This course will include an introduction to Google Sheets, how to leverage formulas, how to link multiple tabs, and how to utilize Google Sheets to determine if support is being provided within the required levels of service. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
由 OO 提供2021年12月27日
Decent Course! I learn quite a number of new handles here.
由 AS 提供2021年6月5日
Thanks to the team Coursera and the lecturer i have learned a lot
由 S 提供2020年5月25日
It helps me to learn new skills. I am very happy to take this project. I hope it will help to work in the company in future.
由 JM 提供2020年6月26日
Very nicely and beautifully explained. This is a much needed course for my present job. Thank you so much, Melissa.